Support

Trouble getting in? Start here.

attribut.ai signs you in through your provider — Google, GitHub and friends — so there’s no password to reset and most access issues have a quick fix. Try the steps below, email us for a hand, or search the docs for an instant answer.

Fastest way back in
Email us
[email protected]

The surest way to get an account unlocked. Tell us what happened and a real person will pick it up — no ticket-bot, no queue maze.

Replies within 1 business day
Read the docs
help.attribut.ai

Setup guides, connector walkthroughs and answers to the questions we hear most — searchable, and always up to date.

Instant · no sign-in needed
Security or privacy question? Write to [email protected] — or read our security overview.
Common issues

Locked out? Try these first.

Four things fix nearly every sign-in problem. If none of them do, email us and we’ll dig in with you.

01 · Sign-in

Nothing happens when I click sign in

Your browser is most likely blocking the sign-in popup. Allow pop-ups for attribut.ai, or try again in a private / incognito window.

02 · Providers

Google won’t let me sign in

Use the same provider you first signed up with — we remember your last-used method. Company SSO / SAML isn’t available yet (it’s on the roadmap); sign in with Google, GitHub or email for now.

03 · New here

I don’t have an account yet

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04 · Workspaces

I can’t find my team or their data

You’re probably in your personal workspace. Ask an admin to invite the exact email you sign in with, then switch workspaces from the account menu.

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Once you’re in, live chat is the quickest way to reach us. Look for the messenger in the bottom-right of any page in attribut.ai — ask a question and a human replies during business hours.

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