01 Acceptance of these terms
These Terms of Service ("Terms") are an agreement between you and Alta Labs LLC ("Alta Labs," "attribut," "we," "us," or "our"), a South Dakota limited liability company, and they govern your access to and use of attribut.ai and its related websites, dashboards, APIs, and services (together, the "Service").
By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization. If you don't agree to these Terms, don't use the Service.
We've written these Terms to be read by humans. They're still a contract, but we'd rather you understand them than be intimidated by them.
02 Definitions
A few terms we use throughout:
- "Customer" — the organization that signs up for the Service. If you're using attribut.ai for your job, the Customer is usually your employer or team.
- "Authorized User" — an individual the Customer permits to use the Service on its behalf.
- "Customer Data" — the metadata and other information that the Customer or its Authorized Users provide to, or have ingested into, the Service through connectors and integrations.
- "Connectors" — the integrations (such as Anthropic, GitHub, and OpenTelemetry) that a Customer authorizes to send usage metadata to the Service.
- "Aggregated Data" — data we derive from Customer Data and other information that has been aggregated, de-identified, and/or anonymized so that it does not identify any individual, Authorized User, or Customer (see Section 7).
- "Documentation" — the user guides and materials we make available for the Service.
03 Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business and professional use, not personal or household use. If you're using it for an organization, you must be authorized to act on its behalf.
04 The Service, and what it records
attribut.ai is a developer and AI-engineering analytics platform. It ingests metadata about how AI coding agents and developer tools are used — through Connectors you authorize — and turns that metadata into analytics you can see in your dashboard.
A defining feature of the Service is its scope: attribut.ai records metadata only. It does not collect, store, or have access to the content of your prompts, your conversations with AI models, or the responses those models generate. It records signals about how tools are used — usage events, session and device state, token counts, model and tool identifiers, and timestamps — never what was written, asked, or generated. Our Privacy Policy explains this in more detail.
We're always improving the Service, so its features may change over time. We may add, modify, or discontinue features, and we'll try to give reasonable notice of material changes that adversely affect you.
05 Accounts and registration
To use the Service you'll need an account. You agree to provide accurate information, to keep it current, and to keep your credentials secure. You're responsible for activity that happens under your account and for your Authorized Users' compliance with these Terms. Tell us promptly at [email protected] if you suspect any unauthorized use of your account.
06 Customer Data and Connectors
You own your Customer Data. These Terms don't give us ownership of it.
To run the Service, you grant Alta Labs a limited, worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely as needed to provide and support the Service, to secure it, and to create Aggregated Data as described in Section 7.
When you connect a source through a Connector, you represent and warrant that you have the right and authority to do so, to authorize the ingestion of the resulting metadata, and to grant the license above. You're responsible for maintaining your own accounts with those sources in good standing.
As a reminder, the metadata ingested through Connectors is exactly that — metadata. It does not include prompt or response content (Section 4).
07 Aggregated and de-identified data
We may create Aggregated Data from Customer Data and other information processed through the Service, and we may use it for any purpose permitted by law — including to operate, secure, evaluate, and improve the Service; to conduct research; to develop new products and features; and to produce and publish industry benchmarks, statistics, trends, and insights (for example, through our Economic Lab).
Aggregated Data is always aggregated or de-identified so that it does not identify any individual, Authorized User, or Customer. We commit to maintaining it in de-identified or aggregated form and will not attempt to re-identify it, except as permitted by law to test our de-identification. Anything we publish reflects aggregated patterns only and is never tied back to you. Our rights to create and use Aggregated Data survive any termination of these Terms. This mirrors the commitments in our Privacy Policy.
08 Acceptable use
You agree not to, and not to allow anyone to:
- use the Service in violation of any law or third party's rights;
- upload or ingest data you don't have the right to provide;
- attempt to re-identify any aggregated or de-identified data;
- reverse-engineer, decompile, or attempt to extract the source code of the Service, except as the law expressly permits;
- interfere with, disrupt, or circumvent the security, rate limits, or integrity of the Service;
- use the Service to violate the terms of any connected source (such as Anthropic, GitHub, or OpenTelemetry); or
- resell or provide the Service to third parties except as expressly permitted.
09 Your responsibilities and third-party sources
The Service works alongside third-party sources and platforms that you connect and control. You're responsible for keeping your accounts with those sources in good standing and for complying with their terms. We're not responsible for third-party sources — their availability, accuracy, security, or changes to their APIs are outside our control, and changes on their end may affect how the Service works.
10 Intellectual property
As between you and us, Alta Labs owns the Service — the software, the website, the Documentation, our trademarks, and everything we create to deliver it, including Aggregated Data and any insights we publish. You own your Customer Data. Nothing in these Terms transfers ownership of one party's property to the other, except for the limited licenses expressly granted here.
If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them to improve the Service, without obligation to you.
11 Fees, billing, and beta access
The Service, or specific features of it, may currently be offered free of charge or as a beta or evaluation. Where fees apply, they'll be set out in the applicable order form or in the plan you select when you sign up, and the following apply:
- fees are charged as described in your order form or plan, and you authorize us (or our payment processor) to charge them;
- fees are non-refundable — we don't provide refunds or credits, including for partial billing periods, unused time, mid-cycle cancellations, or downgrades, except where required by applicable law. Paid plans include a free trial so you can evaluate the Service before you're first charged. Fees are exclusive of taxes, which are your responsibility;
- where a plan renews automatically, we'll disclose the renewal terms, and you can cancel before the next renewal as described in those terms; and
- we may change our fees on prospective notice, effective at your next renewal or as otherwise stated.
Beta and evaluation features are provided "as is," may be changed or withdrawn at any time, and carry no service-level commitment.
12 Third-party services and integrations
The Service relies on and interoperates with third parties — including Anthropic, GitHub, and OpenTelemetry as data sources, and infrastructure providers such as Google Cloud Platform. Your use of those third parties is governed by their own terms, and we're not responsible for their acts, omissions, outages, or changes. We disclose the third parties that process data on our behalf in our Privacy Policy and sub-processor list.
14 Confidentiality
Each of us may receive non-public information from the other in connection with the Service. The party receiving it agrees to use it only as needed to perform under these Terms and to protect it with reasonable care, except where disclosure is required by law. This doesn't apply to information that's public through no fault of the receiving party, was already known to it, or is independently developed.
15 Warranties and disclaimers
We provide the Service with reasonable skill and care. Except as expressly stated in these Terms, the Service is provided "AS IS" and "AS AVAILABLE," and we disclaim all other warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or that it will meet your specific requirements.
16 Limitation of liability
To the fullest extent permitted by law:
- neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or relating to these Terms or the Service; and
- our total liability arising out of or relating to these Terms or the Service is limited to the greater of (a) the fees you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100).
These limits apply even if a remedy fails of its essential purpose, and they reflect the allocation of risk between us.
17 Indemnification
You agree to defend, indemnify, and hold harmless Alta Labs and its officers, members, and employees from claims, damages, and costs (including reasonable legal fees) arising out of your misuse of the Service, your Customer Data, your breach of these Terms, or your violation of law or any third party's rights — including the terms of any source you connect.
18 Term and termination
These Terms apply for as long as you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we reasonably need to protect the Service or other users.
On termination, your right to use the Service ends. We'll make your Customer Data available for export for a reasonable period, after which we'll delete or de-identify it, subject to any legal retention obligations. Sections that by their nature should survive termination — including Sections 7, 10, 14, 15, 16, 17, 19, and 20 — survive.
19 Governing law
These Terms are governed by the laws of the State of South Dakota, USA, without regard to its conflict-of-laws rules, and excluding the U.N. Convention on Contracts for the International Sale of Goods.
20 Dispute resolution and arbitration
Please read this section carefully — it affects how disputes between us are resolved and requires arbitration on an individual basis.
Informal resolution first. If you have a dispute with us, contact us at [email protected] and we'll try in good faith to resolve it informally for at least 30 days before formal proceedings begin.
Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that isn't resolved informally will be settled by binding arbitration administered under the rules of a recognized arbitration provider, seated in South Dakota, rather than in court. The arbitrator decides all issues, except that either party may bring qualifying claims in small-claims court.
Class-action waiver. Disputes will be resolved only on an individual basis. You and Alta Labs each waive any right to bring or participate in a class, collective, or representative action. The arbitrator may not consolidate more than one person's claims.
21 Changes to these terms
We may update these Terms from time to time. When we make material changes, we'll update the "last updated" date below and give reasonable notice, generally at least 30 days before they take effect where practical. Your continued use of the Service after the changes take effect means you accept the updated Terms.
22 General provisions
- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Severability. If any provision is held unenforceable, the rest stays in effect.
- No waiver. Our failure to enforce a provision isn't a waiver of it.
- Entire agreement. These Terms, our Privacy Policy, and any order form make up the entire agreement between us about the Service and supersede prior agreements on the subject.
- Notices. We may send notices to the email associated with your account; you can reach us at [email protected].
- Relationship. We are independent contractors; these Terms don't create a partnership, agency, or employment relationship.
- Export. You agree to comply with applicable export-control and sanctions laws.
23 Contact us
Questions about these Terms? Reach us here: